The Financial Markets Authority (FMA) has recently reviewed how New Zealanders access financial advice. The research found that only around 28% of adults received financial advice in the last 12 months, with people on lower incomes and some communities – including Māori and Pasifika – much less likely to get help. Many said they were unsure what financial advice actually is, how to find an adviser, or what it might cost, and some felt their situation was “too small” to warrant professional advice.
Cost, not knowing where to start, and a preference to “do it myself” were among the main reasons people gave for not seeking advice, even when they knew support could make a difference. In response, the FMA is encouraging advice providers to offer more flexible, right‑sized services so New Zealanders can get timely, affordable guidance – not just full financial plans.
At Milestone Financial, we strongly support this focus on improving access to quality advice. Our advisers work with clients at different life stages and income levels, across areas such as KiwiSaver, retirement planning, investments, debt management and personal or business insurance. We aim to make advice approachable and practical – taking the time to understand each person’s goals and concerns, then explaining options in clear, straightforward language.
If you have friends, family members or colleagues who are worrying about money decisions or unsure where to start, you are very welcome to connect them with us. We are happy to offer an initial, obligation‑free conversation so they can ask questions, understand how advice works and decide whether working with Milestone feels right for them.
